1. INTRODUCTION
This Shipping Policy describes everything you need to know about shipment of our products to you. Make sure you read this policy completely prior to making your purchase.
This site is owned and operated by Mega Commerce International LLC, a US eCommerce company based in Miami, FL.
2. Shipment Cost
SHIPPING IS FREE FOR ALL ORDERS!
Most of our products (and most drones) are manufactured in China. ePacket is a reliable delivery system that we utilize to ship products from China to the rest of the world.
3. Processing an Delivery Time
Please allow up to 4 business days for processing your order.
Once processing takes place we will email you a Tracking Number for your order. It can take up to 48 hours for the Tracking Number to show the status of your package.
Items generally arrive within 10-20 business days. In rare cases, it could take up to 35 days.
4. What is ePacket shipping?
As the name (“e”Packet) implies, the shipping service was designed for e-commerce, letting consumers receive their purchases faster and more affordably from online stores and marketplaces that shipped out from China and Hong Kong.
As of April 2020, we ship to 40+ countries via ePacket:
| Australia Austria Belgium Brazil Canada Croatia Denmark Estonia Finland France Germany |
Gibraltar Greece Hong Kong Hungary Ireland Israel Italy Japan Latvia Lithuania Luxembourg |
Malaysia Malta Mexico Netherlands New Zealand Norway Poland Portugal Russia Saudi Arabia Singapore |
Spain South Korea Sweden Switzerland Thailand Turkey Ukraine United Kingdom United States Vietnam |
6. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item, exceptions apply. Please read our Return & Refund Policy for details.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To return your product, mail your product to:
DroneHiss.com
RE: Returns
3785 NW 82nd Ave Ste 303
Miami, FL 33166
7. CONTACT US
For more information about our Shipment Policy, Privacy Policy, Terms Of Service, Return & Refund Policy, or if you would like to ask us any other question, please contact us by e‑mail at [email protected]. You can also contact us by mail using the details provided below.
DroneHiss.com
Privacy Compliance Officer
3785 NW 82nd Ave Ste 303
Miami, FL 33166